DOLE issues revised IRR on Service Charge Law  | CloudCFO PH
DOLE issues revised IRR on Service Charge Law 

DOLE issues revised IRR on Service Charge Law 

Posted on February 8, 2024

The Department of Labor and Employment (DOLE) has issued the revised implementing rules and regulations (IRR) of the Republic Act (RA) 11360 or the Service Charge Law, which now covers a broader range of establishments, including hotels, restaurants, and entities operating primarily as private subsidiaries of the government. The term ‘service charge’ is clearly defined as an additional amount on the bill for services rendered.

The revised IRR now recognizes a variety of establishments, collectively termed ‘other similar establishments.’ This encompasses, such as, but is not limited to lodging houses, nightclubs, cocktail lounges, massage clinics, bars, casinos, gambling houses, and sports clubs. 

The revised IRR on the Service Charge Law also excludes managerial employees from benefitting from the collected service charge but covers “all employees… regardless of their position, designation or employment status, and irrespective of the method by which their wages are paid.”  

What is considered a managerial employee under the Service Charge Law? 

Managerial employee, as defined under the new IRR, refers to “any person vested with powers or prerogatives to lay down and execute management policies or hire, transfer, suspend, lay-off, recall, discharge, assign or discipline employees or to effectively recommend such managerial actions.” 

The key shift lies in the call for fairness and transparency in the distribution of service charges. Establishments mentioned above are now mandated to distribute these charges equally among the covered employees based on their actual hours or days of work or service rendered.

When will the service charge shares be disbursed? 

To ensure employee satisfaction, the regulations now require covered establishments to disburse service charge shares not less than once every two weeks or twice a month, at intervals not exceeding sixteen days.

Moreover, in the event of a minimum wage increase, service charges paid to the covered employees will not be considered in determining compliance with the elevated minimum wage. This ensures that the financial benefits covered employees receive are not compromised.

Will the new IRR safeguard the existing benefits of the covered employees? 

Yes, the regulations emphasize that they do not intend to reduce existing benefits provided by current laws, company policies, and collective bargaining agreements. This ensures the preservation of the rights and benefits that they currently enjoy.

These updated rules on the Service Charge Law supersede previous regulations, bringing clarity to the labor landscape. The effectivity of these rules will be fifteen (15) days after publication in at least two (2) newspapers of general circulation.

If you need help in seamless compliance with these updated regulations and to ensure your establishment’s financial matters are in order, explore CloudCFO’s expert payroll and tax services. Contact us today for tailored solutions that allow you to focus on providing exceptional service while we handle your financial management needs.

DISCLAIMER: This article is strictly for general information purposes only. Nothing in this article constitutes or intends to constitute financial, accounting, regulatory or legal advice and must not be used as a substitute for professional advice. It is still necessary to consult your relevant professional adviser regarding any specific matter referenced above.

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