BIR Announces Direct Email Channel for LOA Concerns Amid Audit Suspension

Following last week’s major announcement on the BIR audit suspension under RMC 107-2025, the Bureau of Internal Revenue has released a new Public Advisory, introducing a direct email channel for businesses to report concerns related to Letters of Authority (LOAs) and Mission Orders (MOs).

For a full breakdown of the audit suspension, what’s covered, and what PH businesses should prepare, you may read our previous article here: BIR Suspends All Field Audits and LOAs Under RMC 107-2025

What’s New: Direct Line to the Commissioner

To support its ongoing audit reforms and ensure transparency, the BIR now encourages taxpayers to send complaints, irregularities, or questions related to audits and LOAs directly to:

📧 tellthecommissioner@bir.gov.ph

This includes issues such as:

• Duplicate, expired, or unserved LOAs
• Irregular audit practices
• Unclear requests from field officers
• Any concerns related to field audit activities

The Office of the Commissioner will review submissions as part of the nationwide effort to strengthen internal controls and ensure proper implementation of the audit suspension.

Why This Matters for PH Businesses

The new email channel reinforces the government’s direction toward:

• Clearer audit processes
• Better taxpayer protection
• Stronger accountability within the BIR
• More predictable compliance during the audit freeze

This update is part of the broader reform initiative we explained in our article on RMC 107-2025. If your business is currently dealing with an LOA or audit notice, now is a good time to review its status and raise any concerns directly through the official channel.

How CloudCFO Can Support You

Our tax and compliance team continues to monitor all developments related to the BIR audit suspension RMC 107-2025.

We can help you:

• Validate if your audit or LOA falls under the suspension
• Review irregularities you may want to escalate
• Prepare documentation for BIR submissions
• Maintain full compliance while reforms continue

If you need expert guidance, we’re here to support you with clear, practical advice. You may complete the Contact Us form on the upper right-hand corner of this page to book a free consultation with our team.

Stay Informed

The nationwide audit suspension and the introduction of a direct feedback channel signal a significant shift in how audits and taxpayer concerns will be handled moving forward. More updates from the BIR are expected as reforms develop.

CloudCFO will continue to provide timely, accurate, and easy-to-understand updates to help Philippine businesses stay compliant, audit-ready, and informed.

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